Getting Started
Deployment- Create Site (WordPress environment)
- How to migrate a WordPress site to Staq
- How to clone an existing site on Staq
- How to create a staging site
- How to sync a staging site to production
- How to take a website live
- Go Live with a subdomain
- Switch an existing Staq site to a brand new Staq site
- Customizing Deployment with CLI Commands
- 403 error when taking website live and SSL not working
- Images broken in Slider Revolution after migration or CDN deployment
- Smart Slider images are broken after taking my website live
- How to create a staging site
- How to sync a staging site to production
- Transitioning Changes from Staging to Live: A Guide to Synced Modifications
- Putting a Live Site back into Dev Mode
Site Management
Backups- Creating Backups
- Restoring a backup
- How to download your backup files
- Why Don’t I See Backups for a Particular Day?
- How our backup system works (comprehensive guide)
- How to Bulk Reset Website Credentials
- Resetting Password Inside Staq Doesn’t Work
- How to Reset Your Password Inside Staq Panel
- One-Click WordPress Login Feature
- Enabling Popups for 1-Click WordPress Access in Supported Browsers
- Enable Staq’s Auto-Update Feature for WordPress Plugins and Themes
- How to manually update Plugins/Themes faster using Staq Plugin Manager
- How to Deactivate or Delete a Plugin Across Multiple Sites
- Update Plugins/Themes: 1-Click to update everything
- How to install or update Plugins/Themes across all sites (globally)
- How to use Global Plugins to manage plugins at scale
- Convert plugins into Global Plugins with a single click
- Plugin/Theme Update Status via Email Notification
- Troubleshooting “Update Failed: Download Failed” Error
- Why some plugins may not automatically update
- My Plugins are not updating inside WordPress
- I cannot access the backend of WordPress
- How to Fix “Briefly Unavailable for Scheduled Maintenance” Issue After Site Update
- Failed to Parse the Package Metadata: How to Fix
- How to diagnose when a Global Plugin isn’t updating across your sites
- How to edit plugins/themes using a file manager editor
- How does regression testing work with Plugin/Theme updates?
- How to install plugin dependencies via Composer?
- The uploaded file exceeds the upload_max_filesize directive in php.ini
- Force deactivation of plugin/theme
- How to setup Bitbucket with Staq
- How to setup Github with Staq
- Failed to Parse the Package Metadata: How to Fix
- How to setup SMTP?
- Installing “WP Mail SMTP Pro”
- How to use Gmail as an SMTP service in WordPress
- Diagnosing SMTP / Email Connection, Receiving Emails
- Override Specific SMTP Global Settings
- SendGrid Integration
- How to replace “Staq Hosting” plugin inside WordPress with my brand
- Custom SMTP to send automated emails from Staq
Caching & Performance
Caching- Enable/Disable Automatic Cache Clearing
- How to clear the cache for a selected number of pages regularly
- Disable Optimizer tool for certain pages
- How the Staq Cache Preload works
- How to cache a URL with a query string
- Staq Cache – Caching Dynamic Information
- Configure Staq Cache
- How to clear cache of all sites in Staq
- Why Staq cache is the most optimal caching solution to use
- CLI commands for Staq cache
- Disable Staq Cache
- How to know when a page is cached and how to diagnose it if it isn’t
- Nonce and Cache TTL
- Issues migrating to Staq because of LiteSpeed Cache
- My website design/layout is broken
- How to change the image compression settings
- Disable Optimizer tool for certain pages
- Enhancing Core Web Vitals: What web development processes to change
- Elementor: Maximise PageSpeed Insight scores with these settings
- How to Scale a WordPress Website with Staq
- How to Speed Up the Backend of WordPress & AJAX requests
- How to Increase PHP Workers
- Setup Speed Optimization
- My website is slow. How to diagnose
Security
Security- Content Security error from browser
- Enable Multi-Factor Authentication (MFA) on Staq
- How to Change the WP Login URL
- How to enable XML-RPC
- Staq is blocking my SEO tools
- How the Staq Firewall system works
- My website uptime monitoring is showing the website is down but it’s up when I check?
- Why was an IP address blocked by Staq Firewall?
- How to ban an IP Address using Staq Firewall
- How Staq Firewall Blocks Bots Attacking Contact Forms
- How to block a country’s IP range
- Cloudflare 520 error
- How to stop DDoS attacks
- How we block malicious comments submitted by bots
- Service Unavailable / 503 Error code and how to fix
- How to whitelist an IP address
CDN & DNS
CDN CDN - AWS- How to setup Staq Traditional CDN
- Enable Next-Gen CDN Instructions
- Increase CDN CloudFront invalidations daily limit
- How to remove the AWS S3 URLs
- Images do not show when I’m logged out
- Exclude Paths from Next-Gen CDN Cache
- Integrating Cloudflare with Staq
- How to enable Cloudflare CDN on Staq
- How to stop DDoS attacks
- How to use Cloudflare Proxy with a Staq hosted site
- CDN cache not clearing after changes to plugin/theme
- Is my site loading from AWS CloudFront?
- Staq Next-Gen CDN: One or more CNAME already associated with resource
- SSL validation failed inside CDN
- CDN issue and how to diagnose and rectify
- ERR_SSL_VERSION_OR_CIPHER_MISMATCH with Cloudflare
- Switching DNS back to Staq and now the site doesn’t load
- IT company says they want to move DNS away from Staq. What should I say?
- Does Staq sell and manage domain names?
- DNS location and how to add a DNS entry
- DNS is not resolving
- How to add Google or Office365 MX records to Staq DNS
- TXT record in DNS – CharacterStringTooLong
- How to move the DNS across to Staq when the site is already hosted on Staq
- How to enable instant DNS Propogation
Server & Tools
CRON Jobs- How to setup a Cron job in Staq
- Resolving the “Missed Schedule” Issue in WordPress
- How to check if CRON jobs are working
- How to clear the cache for a selected number of pages regularly
- How to do a Search & Replace
- Import a third-party SQL database over an existing website
- Running SQL queries inside Staq Panel
- SQL query to delete entire WooCommerce products in one hit
- Images broken in Slider Revolution after migration or CDN deployment
- Increasing Server Memory
- How to Increase PHP Max Input Vars Limit
- Increase Max File Upload limit
- The server cannot process the image
- Increase Max Request Timeout
- Does Staq support both PHP 7.4?
- How to downgrade or upgrade to PHP version
- How to Increase PHP Workers
- Service Unavailable / 503 Error code and how to fix
- Server 500 error in browser. How to fix
- Too Many Requests with Error Code 429
- How to fix Access-Control-Allow-Origin issue
- Cloudflare 520 error
- 403 error when taking website live and SSL not working
- 502 Gateway error
- SSL Is Not Generating
- How to add a custom SSL
- ERR_SSL_VERSION_OR_CIPHER_MISMATCH with Cloudflare
- 403 error when taking website live and SSL not working
- SSL validation failed inside CDN
- How to track a site’s activity history
- Someone installed/deactivated a plugin. What logs are there?
- Server Logs
Staq Billing
Staq Billing > Account- How to view invoices (Agency Invoice)
- How to update your credit card (Agency account holder only)
- Invoice breakdown and viewing excess charges
- How to add/update client’s credit card
- How to view historical client invoices
- How to create a client and request for credit card details
- Assigning a Client to your agency custom plan
- Amending Your Client’s Details on File
- How to Determine the Reason for a Client’s Payment Failure
- Adding a custom terms and conditions for your clients (digital agency POV)
- Changing currency when using Staq Billing to charge clients
- Customise automated emails to your clients
- Step-by-step instructions in setting up your automated billing to charge your clients hosting fees
Media
Media- How to remove the AWS S3 URLs
- How Images are Served from AWS on Staq
- The server cannot process the image
- Sorry, you are not allowed to upload this file type
- Images broken in Slider Revolution after migration or CDN deployment
- Images do not show when I’m logged out
- Images or PDFs Showing a “404 Not Found” Error
- Troubleshooting Broken WebP Images on Your Staq Hosted Site
- How to disable lazyload
- Image Compression
- How to change the image compression settings
- How to enable automatic WebP image conversion?
- How to regenerate Media Library thumbnails in WordPress
Accounts & Billing
Accounts & Billing- Enable Multi-Factor Authentication (MFA) on Staq
- Renaming Your Website in Staq
- Canceling an existing site subscription and assigning it to a new user
- Custom SMTP to send automated emails from Staq
- User Access to Staq Platform
- Changing the timezone throughout the Staq dashboard
- How to unsubscribe or delete or cancel a site in Staq
- Does Staq offer annual billing?
- Pricing: How Does Staq Charge?
- Enabling Popups for 1-Click WordPress Access in Supported Browsers
General
WordPress Hosting- Do we offer email hosting?
- Is Sage/Roots compatible with Staq?
- Do You Provide Web Hosting to Any Platform or Just WordPress?
- Do You Provide SSH Access?
- Can I run 2 separate WP installs on the same domain?
- How to enable XML-RPC
- How to edit the wp-config.php file on Staq
- Do you support Multi-Sites?
How to enable/disable Redis Object Caching
On this page
Enabling Redis Object Caching on Staq can be done in just a few clicks. Below are the steps to enabling Redis Object Caching:
Navigate to “Go Live” via Staq Panel
Navigate to the Staq Panel of the website in question by clicking on the website ID from the Websites Table:
Once viewing the Staq Panel, click ‘Redis Object Cache’ under ‘Databases’.
Enable Redis Object Caching
Under ‘Object Cache’ screen, enable it via the dropdown.
Once set to ‘Yes’, click ‘Save’.
Verify Redis Object Caching is enabled/disabled via WordPress
Login into the backend of the website in question and click Staq Hosting from the top toolbar and select Settings.
Select Object Cache from the menu.
For example, if it was enabled, you’ll see the same message below. Otherwise, it will tell you it’s disabled.
Flushing Redis Object Cache from Staq dashboard
By disabling Redis Object Cache from the Staq Dashboard will automatically flush the cache. You can then re-enable.
Flushing Redis Object Cache inside WordPress
Inside the WordPress site that’s hosted by Staq, go to the Staq Hosting plugin and click Object Cache. Click Flush Cache to flush it
Need some help?
We all do sometimes. Please reach out to our support team by dropping us a support ticket. We will respond fast.